Frequently asked questions

Placing an order
Add products via “Add to Cart.” When finished, open the cart and click “Checkout.”

Secure payments
Absolutely—100% secure. Our internet security team safeguards your shopping experience. 🔐

When do I get my stuff?
We process your order within 1–3 business days and then send a shipping confirmation to your email.

Is tracking included?
Yes—tracking number provided after purchase.

How much is shipping?
It varies by shipping origin. Once you add your address at checkout, you’ll see the shipping charge.

Are multiple items shipped together?
Usually not—items are packed separately.

Returns & exchanges

Free returns, even for washed/worn items

30 days → Full refund

180 days → Store credit
We’ll email a refund confirmation after we process your return. Refunds typically complete within 10 business days from receipt, but current volumes may delay timing.

Free gifts
If returns bring your order below the promo threshold, you must return the free gift. To keep it without qualifying, we’ll deduct the cost from your refund or request payment.

Can I change/cancel after ordering?
No—once submitted, orders can’t be changed or canceled. You may return items; refunds cover product price only (shipping is non-refundable).

More questions?
We’ve got answers—See all FAQs.

Fastest support
Email: liashabazz75@hotmail.com